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RMH (Retail Management Hero)

Setup

  • When prompted for program name, enter “PaymentEngineRMH”
  • Follow the installation instructions:
    • The default download location is C:\Program Files (x86)\Retail Hero\RMH POS\Extensions\PaymentEngineRMH
  • In the POS Manager Setup > Financial > Tender Types:
    • A type with the description “Credit Card” is required.
    • For Gift Card, a type with the description “Gift Card” is required.
  • Add the Custom POS buttons (see below)
  • Restart the POS.

Custom Buttons

  • In the POS Manager Setup > Hardware > Custom POS Buttons
  • For Settings Management, add a custom button with the following information:
    1. 1.
      Style : Internal Command
    2. 2.
      Caption : Settings
    3. 3.
      Command: CustomActionCommand "paymentenginemanager65b4fe30-6fa4-4e71-af5b-71c9c1a07802"
  • There should be two options:
    • Change Key: This allows changing the xKey stored in the database.
    • Change Settings: This allows modifying the settings.
Changing the key from the settings window will update the xKey stored in the database.
  • For Gift Card:Balance, add a custom button with the following command:
    1. 1.
      Style: Internal Command
    2. 2.
      Caption: Gift Balance
    3. 3.
      Command: CustomActionCommand "giftcardgetbalancee62227dd-ee9b-41b0-8390-161226f95436"

EBT

Step 1: Configure or create EBTFS and EBTCB as tender types
EBT Tender
  1. 1.
    Open the store Store Operations Manager and go to Financial > Tender Types.
  2. 2.
    If “EBTFS” is listed as an existing tender type, select it, click on Properties, and continue to the next step. If it is not listed:
    1. 1.
      Click New
    2. 2.
      Set Description: “EBT Food Stamps”
    3. 3.
      Set Tender Code: EBTFS
  3. 3.
    For tender type, select “Food Stamp”
EBT Cash Tender
  1. 1.
    Open the store Store Operations Manager and go to Financial > Tender Types.
  2. 2.
    If “EBTCB” is listed as an existing tender type, select it, click on Properties, and continue to the next step. If it is not listed:
    1. 1.
      Click New
    2. 2.
      Set Description: “EBT Cash Benefit”
    3. 3.
      Set Tender Code: EBTCB
  3. 3.
    For tender type, select “Debit Card”
Step 2: Setting EBT Balance Custom Button
EBT Balance Command
For EBT Balance, add a custom button with the following information:
  1. 1.
    Style: Internal Command
  2. 2.
    Caption: EBT Balance
  3. 3.
    Command: CustomActionCommand ebtBalance_0586D912-FC34-401B-A55E-0B977C7F47B0
To enable the saved card feature, open the Cardknox settings >> RMH settings and choose Enable Tokenization.
To enable Device Display Items, open the Cardknox settings >> RMH settings and choose Device Display Items.

Receipts

The credit card information is set for Tender.data in a For each="Tender"