Error Codes

xErrorCode within API docs

TypeCode

Approved

00000

Undefined Error

09999

Missing Required Variable

01000

Missing Required Tags

01001

Missing Required Fields

01002

Unable to verify card ID number.

01010

Customer Name Required

01011

More Than One Record Matches PTRANNUM; Please Use TTID

01012

AVSCode is required

01013

Bad Cardholder Account Information

01014

Invalid Issuing Bank

01015

CVV Required

01016

Invalid Street

01017

Unknown Error From Host

01018

Shipping_Information_Required

01019

Bank Not On File

01020

Exceeds Amount Limit

01021

Pin Required (EBT)

01022

Refund not permitted

01023

Security Voilation

01024

Invalid_Version

01025

Unmatched Return Not Allowed

01026

Void Rejected

01027

Must Allow Partial Auth

01028

AuthCode Required

01029

Batch Error

01031

Unable to parse response

01032

No Such Issuer

01033

Authonly not allowed on Debit/EBT transaction

01035

Lookup status not supported

01036

Adjustment Error

01037

Transaction Type Not Voidable

01038

Command Type Not Supported for Debit

01040

Incremental Auths Not Supported

01041

Connection Timeout

01042

No Original

01043

A capture requires that the existing transaction be an auth

01044

The original transaction cannot have this operation performed on it at this time

01045

Disconnect before response

01046

Revocation Auth

01048

Login failed. The login is from an untrusted domain and cannot be used with Windows authentication

00104

Account: Invalid Length

01050

Transaction type not allowed from this source

01051

No Account

01052

Processing Institution Does Not Support That Transaction Type

01054

Bank Unavailable

01055

Pin XLate Error

01057

Merchant number does not relate to a defined bank or financial institution

01058

Auth Prohibited

01059

Partial Refund Not Allowed

01060

The sum of unit and qty minus disc plus freight plus duty plus tax must equal transaction amount

01062

Original Transaction Not Approved

01063

Unable to connect to remote server

01064

The underlying connection was closed

01066

Credits are not enabled

01067

Transaction type is not voidable. Issue refund instead.

01070

Routing: Invalid Value

01072

Account: Invalid Value

01073

Card Must Be Swiped

01075

AVS CV2 Declined

01076

Authentication Error

01078

Command Not Supported

01080

Login Failed

01082

Issuer Unavailable

01083

Account Not Issued

01084

Refused

01085

Velocity Exception

01086

Invalid Data

01087

An error occurred while receiving the HTTP response

01088

Remote Server Error

01089

Unable to connect to the remote server

01090

Engine Required

01092

No checking account

01093

Invalid CC Account Number

01094

Terminal not identified or inactive

01095

This terminal or user id is not permitted to process this transaction type.

01096

Connection Error

01097

Host Connection Error

01098

Unknown Transaction Type

01099

Transaction Not Found

01100

Payment Initiative Not Supported

01102

CheckNum Invalid Value

01103

Unable to Auth

01105

Valid Auth Not Found

01106

Gift Issuance not allowed for this location

01110

Invalid Gift Card

01112

Invalid GiftCard Magstripe

01113

Account Already Issued

01114

Invalid Set ID

01115

cannot modify transaction during settlement

01116

Invalid data in Settlement Transaction Detail message

01117

Reference Number Not Supported

01118

Transaction is in a state that cannot be refunded

01119

Transaction already refunded

01120

Transaction not eligible for refund.

01121

The transaction ID is invalid for this transaction type

01122

Capture Not Supported

01123

Max refund amount exceeded

01124

TAX MUST BE >= 0.00 AND <= AMOUNT

01125

Invalid Order Amount (MIN)

01126

Invalid Order Amount (MAX)

01127

The provided Order has no lines in On Hold status

01128

None of the order lines specified could be updated to the specified reason.

01130

An error occurred while updating the entries

01132

Unable to retrieve expiration date

01135

CVV2 check cannot be performed as no data was supplied in the authorization request.

01137

The cc payment type and/or currency is not accepted

01138

Name On Account Required.

01140

Pin code required for credit/void

01141

This account has not been given the permission(s) required for this request.

01145

Exceeds Count Limit

01150

Refunds cannot be performed until the transaction has settled

01151

The server is temporarily unavailable. Please try back shortly.

01152

Backend DB Error

01153

You have tried this card too many times

01154

No Credit Account

01155

Revk Pay Ordered

01160

Stop Pay Ordered

01161

Invalid Null Account Number Last Four

01165

UserName not recognized

01167

Phone Field Required

01170

Country Field Required

01171

Email Field Required

01172

Input String was not in a correct format

01175

Authenticate Failed

01179

Lookup Failed

01180

Balance Temoporarily Unavailable

01182

Network Error

01184

No Reply

01185

Merchant has been deactivated

01187

Funds can not be released for this transaction

01188

Incorrect Device Encryption

01189

Bad MID

01190

Host Drop

01191

No Response

01192

Transaction Count Exceeded Limit

01193

Amount exceeds original transaction amount.

01194

Processor returned an invalid authorization code

01195

Zip Required for Keyed Transaction

01196

Unable to connect to TSYS

01197

Processing Error Please Try Again

01198

Server Error

01199

Unable To Create Transaction. Please Contact Support.

01200

Refund amount exceeds sale amount

01201

Credit amount exceeds sale amount

01202

Amount Required

01203

Invalid Token

01204

Invalid Zip

01205

Invalid_Pin

01206

License Required

01207

Specified Key Not Found

01208

Activity Limit Exceeded

01209

Over Pin Limit

01210

Negative amount not allowed

01211

Swiping Not Allowed. Contact Support

01212

Invalid Action

01213

Unsupported Cardtype

01214

Not Authorized

01215

Account is inactive

01217

Unrecognized Trackdata Format

01218

Duplicate Keys Found

01220

Invalid GiftCard Number

01221

Unauthorized

01222

Card Number was not between 13 and 16 digits

01223

Original transaction not specified

01224

Pin Pad Error

01225

Invalid_Command

01226

Auth Declined

01227

Record Not Found

01228

Transaction Not Permitted

01230

OrderNumber is required

01231

Transaction Already Settled

01232

Account Required

01233

Eligible transaction not found

01234

Missing CardCVV

01235

Account Not Found

01236

Terminal ID Error

01237

PIN Retries Exceeded

01238

Invalid Credentials

01239

Invalid Share Group.

01240

GiftCard Already Exists

01241

Routing: Invalid Length

01242

Internal Error

01243

Credit Not Allowed

01244

Refund Not Allowed

01245

Void Not Allowed

01246

Transaction Not Allowed

01247

Order has already been imported

01248

Edit Error

01249

Card Expired

01251

Unable to locate transaction

01253

Req exceeds bal

01254

The request was aborted: Could not create SSL/TLS secure channel.

01255

Transaction amount exceeds limit

01257

Connection Failed: Possible Setup Error

01258

Stop Recurring

01259

Bad SE Number

01260

Type Not Supported

01261

Merchant does not support this card type

01262

Unable to verify card ID number

01264

Settlement Error

01265

Limit Exceeded

01266

Invalid AuthCode

01267

Invalid Software

01269

No Open Batches Found

01270

Billing_Information_Required

01271

Card Fraud

01272

Line item total must equal amount

01273

AMEXSE merchant parameter not provided

01274

Invalid Routing Number

01275

SEC Violation

01277

Invalid_Routing

01278

Amount Error

01279

Cardnumber Mismatch

01280

No Phone Number Provided

01286

Invalid_CVV

01287

Invalid Website

01289

Debit Requires Track2 Data

01290

Invalid Email

01291

Invalid Exp Length

01294

Expiration Date Must Be In Future

01295

Invalid Merchant ID

01296

Invalid Terminal ID

01297

Invalid Account

01298

Invalid Account Settings

01299

Invalid Effective Date

01300

Invalid merchant key

01301

Try_Again_Later

01302

Void of activation after account activity

01303

Edit Honor

01304

Not approved

01305

Call acquirer's security

01306

Crypto box is offline

01307

Invalid Checking Account Number

01308

Accepted but not yet processed

01309

Promo location restricted

01310

Bulk activation package amount error

01311

Hard Capture; Pick Up

01312

Promotions for Internet virtual and physical cards do not match

01313

Transaction not permitted to terminal

01314

Reversal Rejected. Do not try again

01315

Bad checksum. The checksum provided is incorrect

01316

No term record on system

01317

System malfunction

01318

Internet access disabled

01319

No reason to decline

01320

Invalid status change

01321

TransArmor Service Unavailable

01323

Void/Full Reversal requests in which the Original Authorization was not found

01324

Too many transactions requested

01325

Duplicate Return

01327

Unmatched card expiry date

01328

Invalid issuer

01329

Lost card

01330

Account closed

01331

Duplicate Transaction

01332

CCV failed

01333

Decline

01334

System Error

01335

New Account Information

01336

Invalid account number

01337

Invalid Card Account

01338

Count Exceeds Limit

01339

Transaction Error

01340

Invalid EAN

01341

Target embossed card entered and Transaction count entered do not match

01342

Debit Switch Unavailable

01343

Approve VIP

01344

Violation of law

01345

Transaction destination not

01346

Expired card

01347

Already active and reloadable

01348

Already reversed

01349

Please retry

01350

Invalid account/date or sales date in future

01351

Product code(s) restricted

01352

Date of Birth Error for Check Processing

01353

Invalid State Code

01354

Incorrect PIN

01355

The authorizing network has a problem decrypting the cryptogram in the request

01356

Transaction not permitted to cardholder

01357

Store location zero not allowed

01358

Error

01359

Account on hold

01360

Approved EMV Key Load

01361

Invalid clerk

01362

Account is Purged

01363

Invalid_Amount

01364

Invalid transaction source

01365

Invalid time zone

01366

Service not allowed

01367

Card issuer timed out

01368

Bad authorization code

01370

Duplicate Reversal

01371

DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance 01372 Network Response indicates that Merchant ID/SE is invalid"

01373

Bad_repay_date

01377

Invalid currency

01378

Incorrect transaction version or format number for POS transactions

01379

Do not try again

01380

No account link

01381

Duplicate Completion

01382

Allowable PIN tries exceeded

01383

Bulk activation error

01384

CVV2 Declined

01385

Restricted card

01386

Incorrect location

01387

Transaction history not available

01388

Invalid terminal

01389

Totals Unavailable

01390

The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error

01391

No Savings Account

01392

Cash Back greater than total Transaction amount

01393

Refer – Call Authorization (Checks only)

01394

Password retry exceeded

01395

Currency conversion error

01396

Unknown account

01397

Max balance exceeded

01398

Honor With Authentication

01399

TransArmor Key Error

01401

Not lost or stolen

01402

Account already linked

01403

Already active

01404

Invalid transaction

01405

No transactions available/no more transactions available

01406

Debit/EBT network gateway cannot get through to the ISSUER

01407

Account locked

01409

Refer to issuerβ€˜s special conditions

01410

Insufficent_Funds

01411

Exceeded account reloads

01412

Invalid merchant

01413

Invalid new password

01414

Request not permitted by this merchant location

01415

Request not permitted by this account

01416

Enter lesser amount

01417

Amount Too Large

01418

No phone service

01419

Unsuccessful

01420

Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded

01421

Account not in inactive state

01422

Bad Post Date

01423

Stolen card

01424

Unable to Locate Record On File

01426

Bulk activation un-attempted error

01427

Account status is void lock

01428

Schema Validation Error

01429

No card record

01430

Pick Up Card

01432

The terminal transaction number did not match (on a void or reversal)

01433

Subsystem Unavailable

01434

New Account Information available

01435

Call for authorization

01436

Approve for partial amount

01437

Inactive account

01438

TransArmor Invalid Token or Account Number

01439

EMV Key Download Error

01440

Do not honor

01441

Referred – Skip Trace Info

01442

Balance not available (denial)

01443

Bad mag stripe

01444

Approved EMV Key Load

01446

Invalid password

01447

Exceeds withdrawal frequency limit

01448

No previous transaction

01449

Transaction not permitted to acquirer or terminal

01451

Hard Negative Info On File

01452

Account row locked

01453

Format error

01455

Exceeds withdrawal amount limit

01456

Resubmission of transaction violates debit/EBT network frequency

01457

New password required

01458

Transaction Previously Voided

01462

Invalid_RefNum

01463

Invalid Credit Card

01464

Invalid Trackdata

01465

Either Token or Magstripe or Card Num and Exp valid per transaction

01466

Refund/Void not allowed on EBT transaction

01467

Invalid EBT Card

01468

Transaction amount exceeded for test account

01469

Invalid_EXP

01470

Refund/Void not allowed on Debit transaction

01471

PIN/DUKPT Required

01472

Card or Magstripe Required

01473

Invalid Pin/Dukpt

01474

Expiration Date Required

01477

Invalid EBT Card Length

01478

Invalid Card

01479

Voice_Authentication_Required

01480

Timeout

01481

Billing Address Mismatch

01482

Invalid DUKPT format

01483

Account Setup Error

01485

Credit Denied

01486

Unsupported Card Type

01487

Processor temporarily unavailable

01488

Invalid CVV Length

01489

Card Number Error

01490

Invalid_CardNumber

01491

Invalid Tran Code

01492

Hold Card

01493

Use VOID to refund an unsettled transaction

01494

Invalid Variable

01495

Invalid Hash

01496

Invalid FSA Amounts

01500

Resume Map

01501

Name exceeds max length

01502

Monthly volume exceeded

01503

Transaction can not be completed, violation of law

01504

Invalid Transaction Type

01505

Unsupported AID

01506

Processing Error

01507

Invalid Store Key

01508

Invalid Integer

01509

Routing or MICR Required

01510

Account Closed - Contact Cardholder (AU)

01511

Contact Cardholder (AU)

01512

Specified source key not found.

01513

Invalid Bill Street

01514

Invalid Bill First Name

01515

Invalid Bill Last Name

01516

Invalid Ship Street

01517

Invalid Ship First Name

01518

Invalid Ship Last Name

01519

Declined (SF)

01520

MVV merchant parameter empty or invalid

01521

Unable to process transaction

01522

Transaction cannot be refunded at this time

01523

Transaction cannot be voided at this time

01524

Transaction Cannot Be Voided

01525

Specified source key not found

01526

FSA Not Supported

01530

Pin Required for EBT

01531

Account Setup error. Please Contact Support.

01532

Card or Magstripe or MemberID Required

01533

Access Denied

01534

Invalid Input

01535

Invalid Tax

01536

Sequence ID Required

01537

CVV2 Refused

01538

Transaction exceeds maximum amount.

01539

Name Required

01540

Street exceeds max length

01541

Invalid Service Code

01542

Invalid Account/Card Number.

01543

CVC2/CID Rejected by Issuer.

01544

Reversal error

01545

Invalid Name

01546

EXAMOUNT MUST BE >= 0.00 AND <= AMOUNT

01548

EMV Pin Error

01550

Ineligible Refnum

01551

Invalid PNRef

01552

Command Type Does Not Support Pin

01553

Void Not Supported For Pin Transactions

01554

Card not accepted by merchant, please try a different card

01555

Invalid Invoice

01556

Refund not permitted, original sale not found

01557

Balance Temporarily Unavailable

01558

System temporarily unavailable

01559

Issue Amount Exceeds Redeem Amount

01560

This card can not be used with MOTO transactions

01561

Current permissions do not allow this operation. Please contact customer support.

01562

Transaction amount below minimum

01563

Invalid check images

01564

Invalid Username

01565

Invalid Currency Code

01566

Invalid Account Type

01567

Invalid mInitial

01568

Invalid aptNum

01569

Invalid city

01570

Invalid state

01571

Invalid billZip

01572

Invalid mailApt

01573

Invalid mailCity

01574

Invalid mailState

01575

Invalid mailZip

01576

Invalid dayPhone

01577

Invalid evenPhone

01578

Invalid ssn

01579

Invalid dob

01580

Invalid recEmail

01581

Invalid knownAccount

01582

Invalid rtNum

01583

Invalid splitNum

01584

A ProPay account With this e-mail address already exists Or User has no AccountNumber

01585

A ProPay account With this social security number already exists

01586

The email address provided does Not correspond To a ProPay account.

01587

Recipients e-mail address shouldnt have a ProPay account And does

01588

Invalid Credential Or IP address Not allowed

01589

Over credit card use limit

01590

Miscellaneous Error

01591

Denied a ProPay account (Developer should display a descriptive message that guides a New user To fill out ProPay exceptions form And submit it.)

01592

Unauthorized service requested

01593

Account Not affiliated

01594

Duplicate invoice number (The same card was charged For the same amount With the same invoice number (including blank invoices) In a 1 minute period. Details about the original transaction are included whenever a 69 response Is returned. These details include a repeat Of the auth code, the original AVS response, And the original CVV response.)

01595

Duplicate external ID

01596

Account previously Set up, but problem affiliating it With partner

01597

The ProPay Account has already been upgraded To a Premium Account

01598

Invalid Destination Account

01599

Account Or Trans Error

01600

Money already pulled

01601

Not Premium (used only For push/pull transactions)

01602

Empty results

01603

Generic account status Error

01604

InvalidUserID

01605

BatchTransCountError

01606

InvalidBeginDate

01607

InvalidEndDate

01608

InvalidExternalID

01609

DuplicateUserID

01610

Duplicate Batch ID

01611

Duplicate Batch Transaction

01612

Batch Transaction amount Error

01613

Unavailable Tier

01614

Invalid Country Code

01615

Account created In documentary status, but still must be validated.

01616

Account created In documentary status, but still must be validated And paid For.

01617

Account created successfully, but still must be paid For.

01618

Invalid Payer Name

01619

Transaction does Not meet Date criteria

01620

Direct deposit account Not specified

01621

Invalid SEC code

01622

Invalid x509 certificate

01623

Invalid value for require CC refund

01624

Required field Is missing (This Is returned only For edit ProPay account. See response tag For field name.)

01625

Invalid EIN

01626

Invalid business legal name (DBA)

01627

One of the business legal address fields Is invalid

01628

Business (legal) city Is invalid

01629

Business (legal) state Is invalid

01630

Business (legal) zip Is invalid

01631

Business (legal) country Is invalid

01632

Mailing address invalid

01633

Business (legal) address Is invalid

01634

Incomplete business address

01635

Amount Encumbered by enhanced Spendback

01636

Invalid key serial number

01637

You may Not transfer money between these two accounts. Sponsor bank transfer disallowed.

01638

Currency code Not allowed for this transaction

01639

Currency code Not permitted for this account

01640

Requires Additional Validation

01641

Multicurrency processing Is Not allowed for the account

01642

Multicurrency processing Is Not supported For this bank processor

01643

Capture amount exceeds allowed amount

01644

Account setup does Not allow capture For amount greater than authorization

01645

Threat Metrix risk denied (no responseCode Is returned)

01646

Threat Metrix Invalid SessionId

01647

Threat Metrix Invalid Account configuration

01648

External Payment Provider Not provided

01649

External Payment Identifier Not provided

01650

External Payment Provider Not valid

01651

Inactive Or blocked MCC Code

01652

Invalid MCC Code (non-numeric Or Not In our database)

01653

Gross settle: invalid credit card information

01654

Gross settle: invalid billing information

01655

Gross settle: no billing information was included with the payment info

01656

Debit Requires Swipe. Please Swipe or Use Credit.

01657

Swipe again

01658

Key Is Inactive

01659

Invalid Void After Refund

01660

Refund on a refund not allowed

01661

Invalid Cavv/Eci Value

01662

Invalid Contactless

01663

CVV Response Code is required

01664

Invalid processor

01665

Processor is temporarily unavailable

01666

NOT AUTHORISED

01667

BIN is required

01668

Invalid license

01669

Token Expired

01670

Token reference not found

01671

Invalid EMV Read. Please try again.

01672

Inactive Gift Card

01673

Card already active

01674

Card already inactive

01675

Refund not permitted, amount exceeds original sale

01678

Declined - Contact Support

01679

Unsupported Transaction

01680

AVS Street Required

01681

Line Items Required

01683

Re enter

01684

Missing or Invalid PARes

01685

Recapture not supported

01686

You have tried too many card numbers, please contact merchant.

01687

Capture not allowed on voided auth

01689

Negative Tax amount not allowed

01690

Data Unavailable

01691

Account Unavailable

01692

This terminal has been disabled. Please contact customer service to configure the terminal.

01693

Transaction not supported

01694

Cashback not supported

01695

An unexpected error has occurred. Technical Support has been alerted to this problem.

01696

Unable to map data

01697

Invalid billing address

01698

Incorrect CVV

01699

AID Mismatch

01700

Batch previously locked for settlement

01701

Insert Card Again

01702

Card Type Not Allowed

01703

Refund not allowed; issue void

01704

Invalid RoomNum

01705

Amount Not Supported

01706

Unsupported Industry

01707

Transaction authentication required.

01708

Swipe Card

01709

Encryption Required (Port)

01710

Specified Encryption Key Not Found

01711

Debit Void Not Supported

01712

Command Type Not Supported For Debit/EBT

01713

Invalid chip read; try again.

01714

Invalid Start Date (Batch Report)

01715

Invalid Start Date/Time

01716

Swipe Not Allowed

01717

Invalid EntryMode

01718

Invalid Encryption Key

01719

Signature Invalid (SUT)

01720

Transaction can no longer be voided

01721

Invalid Encrypted Swipe

01722

One or more errors occurred

01723

The referenced transaction does not meet the criteria for issuing a credit

01724

Bill field required

01725

Invalid GiftCard Length

01726

Specified Token Not Found (SUT)

01727

Invalid Batch Sequence

01728

Missing Required Credit Card Data

01729

Unable to Communicate with MAPS Server

01730

Bad Data

01731

Verify Balances

01732

OOS Required

01733

Currency Not Supported

01734

Object reference not set to an instance of an object

01735

Source has been blocked from processing transactions.

01736

Invalid Field

01737

An error occurred during processing. Call Merchant Service Provider.

01738

Partial Auth not supported for eWIC

01739

This transaction cannot be accepted.

01740

Invalid eWIC card

01741

Could not Retrieve Transaction ID

01742

Missing part of path

01743

Error Processing Lookup Request Message

01744

Invoice exceeds max length. Field has been truncated.

01745

Invalid Device IP

01746

Database Unavailable

01747

Adjustment not allowed

01748

Must specify a valid payment method

01749

An error has occured. Please contact support.

01750

Try Again

01751

Batch Not Found

01752

Authentication Data Unavailable

01753

Exceeds Daily Limit

01754

Exceeds 7 Day Limit

01755

Exceeds 30 Day Limit

01756

FAILED PLZ CALL S80

01757

Transaction already settled, issue refund (P)

01758

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