WooCommerce

Overview

Our WooCommerce plugin is an easy integration that allows users to accept payments online through their WooCommerce online site.

Customer Usage

New transaction:

1. Go to the checkout page.

2. Select Credit Card (or the title that was specified for Cardknox in the settings page).

New card:

1. Select "use a new payment method."

2. Enter the card data.

3. Select "save to account" if you would like to save the card for future use.

Card on file:

1. Select the card you would like to use.

2. Select "place order."

Add payment method (card on file):

1. Select my account > payment methods.

2. Click "add payment method."

3. Enter card data.

4. Click "add payment method."

Add payment method image:

Delete payment method:

1. Select my account > payment methods.

2. Click "delete" on the right of the payment method.

Delete payment method:

New subscription:

1. Select subscription item.

2. Pay the same as with a regular transaction.

Change subscription:

1. Go to my account > select subscriptions.

2. Click "view" on the subscription.

3. Apply modifications.

Edit subscription image:

Merchant

Refund a transaction:

This will refund the transaction. You can specify the amount to refund. Refund images:

Change order status from on hold to processing:

If the plugin is set to not capture the transaction, this will capture the transaction.

Change order status from on hold to completed:

If the plugin is set to not capture the transaction, this will capture the transaction.

Change order status from on hold to canceled:

If the order is not yet captured, this will void the auth only transaction.

Change order status from on hold to refunded:

If the order is not yet captured, this will void the auth only transaction.

Change order status image:

Recurring / Subscriptions:

Process Renewal: Charge the subscription instead of waiting.

Add / Update Token Manually: Click on the pencil near "payment details."

Update the token masked card number and card type.