WooCommerce

Overview

Our WooCommerce plugin is an easy integration that allows users to accept payments online through their WooCommerce online site.

Customer Usage

New transaction:

  1. 1.
    Go to the checkout page.
  2. 2.
    Select Credit Card (or the title that was specified for Cardknox in the settings page).

New card:

  1. 1.
    Select "use a new payment method."
  2. 2.
    Enter the card data.
  3. 3.
    Select "save to account" if you would like to save the card for future use.

Card on file:

  1. 1.
    Select the card you would like to use.
  2. 2.
    Select "place order."

Add payment method (card on file):

  1. 1.
    Select my account > payment methods.
  2. 2.
    Click "add payment method."
  3. 3.
    Enter card data.
  4. 4.
    Click "add payment method."
Add payment method image:

Delete payment method:

  1. 1.
    Select my account > payment methods.
  2. 2.
    Click "delete" on the right of the payment method.
Delete payment method:

New subscription:

  1. 1.
    Select subscription item.
  2. 2.
    Pay the same as with a regular transaction.

Change subscription:

  1. 1.
    Go to my account > select subscriptions.
  2. 2.
    Click "view" on the subscription.
  3. 3.
    Apply modifications.
Edit subscription image:

Merchant

Refund a transaction:

This will refund the transaction. You can specify the amount to refund. Refund images:

Change order status from on hold to processing:

If the plugin is set to not capture the transaction, this will capture the transaction.

Change order status from on hold to completed:

If the plugin is set to not capture the transaction, this will capture the transaction.

Change order status from on hold to canceled:

If the order is not yet captured, this will void the auth only transaction.

Change order status from on hold to refunded:

If the order is not yet captured, this will void the auth only transaction.
Change order status image:

Recurring / Subscriptions:

Process Renewal: Charge the subscription instead of waiting.
Add / Update Token Manually: Click on the pencil near "payment details."
Update the token masked card number and card type.